OUR SERVICE

Our service

One caregiver for one baby, for nine hours, awake all night.

The basics

Hours	22:00 – 7:00 (9 hours). Extra time before and after is available
Caregiver	One caregiver for one baby. We do not care for other families at the same time
Shift change	None. The same caregiver stays all nine hours
Sleep	The caregiver does not sleep during the night
Sleep checks	Every 5 minutes — 108 times a night (national guideline: every 5–15 minutes; we use the shortest interval)
Who comes	Qualified caregivers only, such as licensed childcare workers
Report	A written report of the night, handed to you in the morning
Booking	At least one week ahead
Before the first night	Online consultation and meet-and-greet, free of charge
Age	Mainly babies aged 0–4 months. Please ask about other ages
If we cannot come	We arrange a replacement. If we cannot, we refund in full

What we do, and what we don't.

WE DO

Feeding and burping
Diaper and clothes changes
Settling to sleep
Watching and recording while baby sleeps
Room temperature
Washing and sterilising bottles and pump parts
Baby bath
Preparing for the morning
Writing the night report

WE DON'T

Co-sleeping
Putting baby to sleep on their tummy
"Cry it out" settling
Medicine, medical procedures or medical judgements
Medical advice on breastfeeding
Housework for the family
Care while the family cannot be reached

Breastfeeding? Three ways to choose from.

A	Formula or expressed milk You are not woken at all.
B	One direct breastfeed during the night You are woken once, for about 10–15 minutes. We do the burping, diaper change, settling and tidying up.
C	Direct breastfeeding only We only ask you for the feed itself. Everything else is ours, so you are up for a few minutes to around a quarter of an hour each time.

We decide the way together beforehand and put it in writing. You can change it later.
For medical questions about breastfeeding, please ask a midwife or a medical institution.

When we cannot accept

Babies who need medical care
When baby is unwell on the day, for example with a fever or an infection
When there is no safe place for baby to sleep
Requests for housework only (this is a night-only, baby-care-only service)

As a rule, throughout the night a family member stays where they can come within 20 minutes when called, and can be reached by phone. If you plan to go out, please talk to us.